Privacy Policy

RallyTech Systems, Inc. ("RallyTech," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information through our website and DIPSY applications and services.

DIPSY is a smart scoring and match-intelligence platform for pickleball and broader racquet sports. Our products are currently in development and testing with selected users and participating clubs.

1. Information We Collect

Website

When you visit our website, we may receive basic technical information such as your IP address, browser type, device information, and website usage data through our hosting provider.

If you contact us by email or through a website contact form, we collect the information you voluntarily provide, such as your name, email address, organization, and message.

DIPSY Applications

When participating in DIPSY testing or using our applications, we may collect and process:

• Account information, such as your name, email address, and player profile details.
• Match information, including scores, match results, participating players, and match history.
• Scoring activity generated through the DIPSY scoreboard, wrist-worn controls, Apple Watch, or iOS application.
• Device and technical information necessary for connectivity, troubleshooting, performance monitoring, and product improvement.
• Feedback you voluntarily provide about your experience with DIPSY.

The information collected may vary depending on the features available in the version being tested.

2. How We Use Information

We use collected information to:

• Operate, test, and improve the DIPSY system and applications.
• Record and display scores, match results, and player activity.
• Support participating players, clubs, and testing partners.
• Diagnose technical issues and improve system reliability.
• Respond to inquiries and provide product-related communications.
• Maintain the security and integrity of our services.

We do not sell personal information to data brokers or advertisers.

3. Information Sharing

We may share information with trusted service providers who assist with hosting, data storage, application functionality, and technical operations, subject to appropriate confidentiality and data-protection safeguards.

Where DIPSY is being evaluated by a participating club or organization, relevant match and participation information may be made available to authorized club personnel as part of that evaluation.

We may also disclose information where required by law or necessary to protect the rights, safety, or security of RallyTech, our users, or others.

4. Data Security and Retention

We use reasonable technical and organizational measures designed to protect the information we collect against unauthorized access, loss, or misuse.

We retain information for as long as reasonably necessary to operate and evaluate our services, support testing, meet legal obligations, and resolve technical or operational issues.

Information that is no longer required will be deleted or anonymized, subject to applicable legal and operational requirements.

5. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information associated with your DIPSY account or testing participation.

You may also discontinue participation in DIPSY testing at any time.

To submit a privacy request, email info@rallytechsystems.com. We will review and respond in accordance with applicable law, subject to any legitimate retention requirements.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies necessary for basic functionality, security, and performance.

We do not currently use the website for behavioral advertising or cross-site advertising tracking.

7. Children's Privacy

DIPSY is not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental consent or another lawful basis.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and address the matter.

8. Changes to This Policy

As DIPSY develops, our information practices may change. We may update this Privacy Policy periodically to reflect changes in our products, services, or legal obligations.

The latest version will be made available through our website or another publicly accessible RallyTech privacy-policy page.

9. Contact Us

For privacy-related questions or requests, please contact: